A video on what to expect of a visit to the hospital

To read on Scunthorpe Telegraph website:

Note: In the UK, the term of ‘Learning disability’ is used instead of ‘Intellectual disability’.

Patients with learning difficulties make video to help others who are visiting hospital

By Calvin Robinson  |  Posted: October 06, 2016


Rachel Greenbeck quality matron, Robert Yates, Joanne Barraclough, Jane Barnard, Karen Gray, Annabel Tindalel from Healthwatch and Michelle Lakin from the council.

Patients with learning difficulties have come together to make a film to help others know what to expect when going into hospital.

The patients, who are members of Time For Action, worked with Northern Lincolnshire and Goole NHS Foundation Trust to make the video.

The video sets out what to expect from being referred, receiving your appointment letter in the post, to how to get to the hospital and what happens when you are there.

You can watch the film below.

Robert Yates, who the film follows throughout, said the group was happy to help others out by making the video.

He said: « The idea of the video was to make people feel better about going to hospital. The group was very glad to have the opportunity to make it. »

Staff will also be using the video as a training tool.Rachel Greenbeck, quality matron with a lead for learning disabilities, said: « People with learning disabilities often have a range of complex needs and communication difficulties that require extra support or attention as they go about their day-to-day lives.

« There is much that we can all do to increase our awareness of these difficulties, especially as most issues that arise for people with learning disabilities are around listening to them and their carers.

« This is why we have been working closely with learning disability groups to find out how best we can improve their experience when they come into hospital for treatment and provide the right support and training for our own staff.


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